Privacy Policy
©2013 Wilsonart LLC. All Rights Reserved.
1. We at Wilsonart LLC take your privacy very seriously. You can access the majority of our website
without providing any personally identifiable information.
We have created this privacy statement in order to demonstrate
our firm commitment to privacy. The following discloses our
information gathering and dissemination practices for this
website: http://www.countertop.com.
2. We differentiate between:
a) Anonymous Information - information that cannot be linked
with any particular person. Each time a visitor browses our
web site the browser provides certain information, such as
the type and version of the browser, the Internet Protocol
(IP) address assigned to your computer, and the type and version
of your operating system. Our Internet server also tracks
the dates and times of visits, lengths of visits, resources
accessed, and other non-personal information associated with
the visit. Anonymous information is valuable to us as it helps
us determine what features are used or not used, where we
need to make changes or improvements, and other information
to make our web site better for our customers.
b) Personally Identifiable Information - information that
can be linked to a particular person. Each time a visitor
orders a sample or a brochure a name and address must be provided
in order for us to fulfill the request. We also may ask that
the visitor provide a name, phone number and / or e-mail address,
company name (if applicable), and fax number (if applicable.)
The information we request is optional, but we may not be
able to fulfill your request without it.
c) Note about cookies: Although cookies and the information
they provide are considered anonymous information, we do not
use persistent cookies to track browsing through our site.
3. We use your IP address to help diagnose problems with
our server, and to administer our Web site. Your IP address
is used to gather broad demographic information.
4. Our site uses non-persistent (temporary) cookies to keep
track of your shopping cart.
5. This site contains links to other sites. Wilsonart LLC is not responsible for the privacy practices or the content
of such other Web sites.
6. Our site uses an order form for customers to request information,
products, and services.
a) We collect visitor's contact information (like their name,
postal address, and e-mail address). Contact information from
the order form may be forwarded to our partners in order to
fulfill your request in an expeditious manner. We may use
the contact information to send information about our company,
or promotional material from some of our partners to our customers.
b) The customer's contact information is also used to get
in touch with the visitor when necessary. Users may opt-out
of being contacted by a sales representative; see the choice/opt-out
section below.
c) Demographic and profile data are also collected at our
site.
7. Our on-line surveys ask visitors for contact information
(like their name, company name, postal address, and e-mail
address).
a) The customer's contact information is used to contact the
visitor when necessary.
b) Demographic and profile data are also collected at our
site.
c) Wilsonart LLC does not sell contact information
to anyone.
8. Security:
This site has security measures in place to protect against
the loss, misuse and alteration of the information under our
control. We use industry standard security hardware and software
and rely on essential security practices to assure the safety
of any data you provide us.
9. Choice/Opt-Out:
Our site provides users the opportunity to opt-out of receiving
communications from us and our partners at the point where
we request information about the visitor. This site gives
users the following options for removing their information
from our database to not receive future communications or
to no longer receive our service. You may:
a) send e-mail to smartline@wilsonart.com
b) send mail to the following postal address:
Wilsonart LLC
PO Box 6110
Temple, TX 76503-6110
Attn: Hotline
c) call the following telephone number: 1-800-433-3222
10. Correcting and Updating User Data:
This site gives users the following options for changing and
modifying information previously provided:
a) send e-mail to smartline@wilsonart.com
b) send mail to the following postal address:
Wilsonart LLC
PO Box 6110
Temple, TX 76503-6110
Attn: Hotline
c) call the following telephone number: 1-800-433-3222
11. Contacting the Web Site:
If you have any questions about this privacy statement, the
practices of this site, or your dealings with this Web site,
you may:
a) send e-mail to webmaster@wilsonart.com
b) send mail to the following postal address:
Wilsonart LLC
PO Box 6110
Temple, TX 76503-6110
Attn: Webmaster
12. Wilsonart will comply with applicable law regarding privacy
rights in all material respects, and will review and update
this policy from time to time as deemed appropriate without
notice. Further, nothing in this policy is intended to alter
or modify any current internal policies or practices of Wilsonart
with respect to its current, former or prospective employees.
13. The above policy is based on policy statements that may
be found on the website of TRUSTe at http://www.truste.org,
which is not responsible for the content of this policy.