To clean the surface, use a damp cloth or sponge and a mild soap or detergent.
Difficult stains such as coffee or tea can be removed using a mild household
cleaner and baking soda; mixing to achieve a paste consistency. Use a
stiff nylon bristle brush, scrubbing (approx. 15-20 strokes) the affected
area. Do not scrub so as to mar (damage, scratch) the surface finish.
Stubborn stains that resist any of the above cleaning methods
may require the use of undiluted household bleach or nail polish
remover. Use a cotton ball saturated with bleach or nail polish
remover (acetone), gently rub the stain for up to two minutes.
Rinse thoroughly with warm water and wipe dry using a soft cloth.
This step may be repeated if the stain appears to be going away
and the color of the laminate has not been affected.
WARNING: Prolonged exposure of the laminate surface to bleach
will cause discoloration. Always rinse laminate surfaces after
cleaning! Failure to rinse after cleaning can cause damage; even
if a small amount of cleaning solution remains on the surface.
A dry residue may be invisible; however, moisture from cups or
drinks can reactivate it, and result in permanently etched scars
or stains over time.
Recommended Household Cleaners:
- Formula 409®
- Glass Plus®
- Dow Bathroom Cleaner with Scrubbing Bubbles™
- Lysol® Brand Disinfectant Basin / Tub / Tile Cleaner
- Mr. Clean®
- TOP JOB®
* Prolonged exposure can mar the surface
A Few Notes of Caution
Acidic or abrasive cleaners can damage laminate surfaces; do not use them.
Drain cleaners containing lye will permanently damage the laminate surface.
If you spill a drain cleaner, wipe it up immediately and rinse several times
Hair, textile and food dyes can cause permanent stains. If dye should happen
to spill, wipe it up immediately with dishwashing detergent or an all-purpose
Wipe spills away promptly and rinse several times with water.
Rust removers contain harsh chemicals, which will quickly cause permanent
damage. If a spill occurs, wipe off all residue immediately, wash thoroughly
with soapy water and rinse several times.
Steel wool and other abrasive pads will damage the laminate face. Do not
use them for cleaning and don’t store steel wool pads on your countertop;
the metal can rust and leave stains.
Toilet bowl cleaners contain harsh chemicals that can cause permanent damage.
If spills occur, wipe up immediately, wash surface with soapy water and
rinse several times.
The cleaners listed below can cause damage to the surface of laminate:
Oil of Vitriol
Remember, sharp objects can damage the surface of Wilsonart Laminate,
marring its beauty and lowering wear and stain resistance. Although
high pressure laminates are somewhat resistant to scratch and marring,
the surface can be damaged, even under normal use.
Should you need help, please call our toll free Hotline at 800-433-3222.
Wilsonart® Solid Surface was created to provide convenience with an elegant appearance when cared for properly. We’ve developed these simple guidelines to address the basic maintenance principles that apply to all types of surfaces. They will assist you to preserve the distinctive look and feel of your Wilsonart® Solid Surface.
The Care and Maintenance Kit provided during your installation provides the necessary tips along with several helpful tools. An educational DVD is included which contains detailed ways to safeguard your investment and keep it looking fresh. If you have not received a kit, please contact the installer or place of purchase.
We thank you for selecting Wilsonart® Solid Surface for your home. For questions about care, performance or appearance please contact your Wilsonart® dealer, fabricator or visit our directory on this website for your local Wilsonart® Distributor.
There are four types of finishes that can be supplied on your Wilsonart® Solid Surface by your fabricator/installer. The following simple definitions should assist with key items to consider when choosing a finish and necessary maintenance.
Matte – Recommended standard finish especially in high traffic areas with low or no sheen and normally requires the least maintenance.
Satin – Slightly higher sheen that may require more attention depending on traffic and use.
Semi-gloss – Higher sheen with some reflection requires special consumer instructions, not suggested for a high traffic or high use areas, may require a certified fabricator to maintain, service charge may apply.
Gloss – Recommended for vertical surface only, requires certified fabricator to maintain finish, service charge may apply.
Darker patterns may need more frequent attention to maintain a uniform finish.
Over time with use and general cleaning the surface finish will appear to change. We recommend to periodically clean the entire surface following the guidelines for removing stubborn residue to restore or maintain the original finish.
For day to day cleaning, warm soapy water or non-abrasive household cleaners such as glass cleaner, Fantastik®, Formula 409® or commercially available solid surface cleaners will remove most residues. Then rinse and towel dry the surface to prevent spotting especially in areas with hard water. For a final touch, you may apply Protect All Shine Plus™ to your countertop for a clean, dry professional appearance.
Stubborn residue that will not come out with day to day cleaning methods requires a slightly stronger cleaner. The following suggestions will assist you to remove stubborn residue and refurbish the finish.
Removing Stubborn Residue
Apply an abrasive cleaner like Bon-ami®, Comet® or Ajax® and a damp sponge, buff in a circular motion. Then rinse and towel dry.
Apply a mild abrasive cleaner such as Soft Scrub® and a damp sponge, rub in a circular motion. Then rinse and towel dry. If additional blending is necessary, lightly buff with a gray (7448) Scotch-Brite™ pad then rinse and towel dry.
Apply soapy water and with a white Scotch-Brite™ pad rub in a circular motion. Then rinse and towel dry.
This finish is limited to mild detergents or nonabrasive cleaners with a soft cloth.
Removing Minor Cuts & Scratches
Wilsonart® Solid Surface is completely renewable since the color goes all the way through. The following guideline will assist with removing minor cuts and scratches.
Apply an abrasive cleaner like Bon-ami®, Comet® or Ajax® and a damp green Scotch-Brite™ pad, rub in a circular motion. Rinse and begin blending in a circular motion in progress steps until achieving uniform finish.
With damp sponge and the same abrasive cleaner, buff in a circular motion. Rinse and towel dry.
Apply a mild abrasive cleaner such as Soft Scrub® and a damp sponge, buff in a circular motion. Then rinse and towel dry. If additional blending is necessary lightly buff with a gray (7448) Scotch-Brite™ pad then rinse and towel dry.
Apply a mild abrasive cleaner such as Soft Scrub® and a damp sponge, buff in a circular motion. Rinse and lightly buff with a gray (7448) Scotch-Brite™ pad. Rinse again then follow with a white Scotch-Brite™ lightly buff in a circular motion. Rinse and towel dry.
Specialized tooling is normally required to achieve and maintain a gloss finish. Please contact your fabricator for assistance. Service charge may apply.
Should there be a variation with the surface finish, proceed with the blending step over the entire surface. For a final touch, you may apply Protect All Shine Plus™ to your countertop for a clean, dry professional appearance.
Although Wilsonart Solid Surface can be renewed or repaired if necessary by a professional fabricator, it’s best to try and avoid serious damage by following these few simple guidelines.
Preventing Heat Damage
Although Wilsonart Solid Surface is heat resistant, common sense should be applied concerning exposure to direct heat. As with all types of countertops use solid trivets with rubber tip feet or flame resistant heat mats when placing hot objects, heat producing appliances such as electric skillets, crock pots, etc. on the countertop.
Protecting the Surface
- Avoid exposing the surface to harsh chemicals such as paint removers/thinners, acetone based cleaners, stove/drain cleaners, etc. If these come in contact with the surface, quickly wash off with water, using the appropriate safety measures to avoid injury.
- Do not cut directly on the surface of your countertop, always use a cutting board. While minor cuts and scratches can be repaired by the consumer, deeper cuts may require service of a professional at an added expense.
- Do not stand or sit on the countertop
Bon-ami®, Comet® or Ajax®, Soft Scrub
Green/Blue, White Scotch-Brite™
Provided in Care Kit
Ultra Fine Hand Pad 7448
Local Home Center
3M Customer Service: 800-472-1190
Protect All Shine Plus®
Protect All, Inc
We thank you for selecting Wilsonart® Solid Surface sinks or lavatory bowls for your home. Providing minimal care and proper maintenance, your Wilsonart Solid Surface sink or bowl will look and perform for many years to come.
Wilsonart Solid Surface sinks and bowls are composed of a proprietary mixture of resins and minerals. Wilsonart Solid Surface sinks and bowls are completely homogeneous and are very hygienic, highly stain resistant, and extremely durable. The full-toned color has a consistent, uniform pigment throughout the thickness of each bowl. Its luxurious matte finish enables the sink to keep its beauty for years with minimum day to day care and maintenance.
There may be a slight variation in color when sinks and lavatories are bonded to a similar Wilsonart Solid Surface solid color panel. This is considered normal and not a color issue.
Wilsonart® Solid Surface sinks and bowls may be cleaned with warm water and mild soaps, such as those used for hands and dishes. Mild abrasive cleaners such as Bon-ami®, Comet® or Soft Scrub® also work very well.
For stubborn residue, apply one of the mild abrasives cleaners above and with a green Scotch-Brite™ pad, buff in a circular motion over the entire sink to blend finish.
- Run warm water if pouring boiling water in sink
- Allow cookware to cool before placing in sink
- Do not expose the surface to harsh chemicals, such as paint remover, turpentine, nail polish remover (acetone) or stove and drain cleaners. If the chemicals come in contact with the surface, immediately wash them off with water, using appropriate safety measures to avoid injury.
It is recommended that anodized aluminum surfaces be cleaned with warm water and mild soaps such as those used for hands or it is recommended that anodized aluminum surfaces be cleaned with 409® Glass & Surface Cleaner and warm water with a mild soap such as those used for hands or dishes. Household cleaners, non-ammoniated detergents, or glass cleaners may be used. Stubborn stains may be removed with a thin, clean oil and a dry cloth. After cleaning, always wipe the surface completely dry with a soft, clean cloth. Do NOT use cleaners that contain abrasives, acids or alkalis, as they will mar the surface. Ammoniated detergents or petroleum-based cleaners should not be used to clean anodized aluminum surfaces.
Do NOT clean metal face with solvents, paint thinner or adhesive remover.